The logs are displayed with a delay of 24 hours

[yehudit]

Hello everyone and thanks for the answers There is a problem with a client where the logs are displayed only one day before and not from the current day, on inspection yes the logs are present but not displayed in smart console I would appreciate the direction of what could be the problem?

[_Val_]

Version? Screenshots? Some more details?

[yehudit]

Hi,

Verion R81.20 Take: 53.

Checking $FWDIR/log the logs are present (I attached a picture) But smart console the logs appear the day before.

Thank you very much for your help.

[Amir_Senn]

Try to check the following:

a. Open log file manually - this will help to determine if the issue is logging issue or indexing issue.

b. Check local logging on GWs - perhaps the logs are not properly sent to the log server but they might have log forwarding definitions that moves the logs at specific times.

c. Check time definitions on servers + endpoint used for connecting to SmartConsole

[yehudit · Accepted solution]

cpstop;cpstart solved the problem

Thank you very much everyone 🙂

[the_rock]

Great news!