Smartevent MHT file format

[Michal_Wojtkowi]

Hi,
Is there a way to change mail alert format from MHT to another e.g pdf or clear html format? (R80.10)
I configured automated reactions for smart event policies and I receive mails with MHT file and many GIF file attachments.

Regards,

[Miguel_Santiago]

I have the same problem on R80.20

Is there any form to change format?

I also have another installation sending emails just fine.

[Thomas_Eichelbu]

Hello,

yes we have exactly the same issue.
we used Smartevent very extensively for our customers, and since we updated to R80.10 we have all graphical elements in the *.MHT as extra attachments in the email ...
This behavior creates ticket without text, just attachments ..

we have created a TAC ticket, but with little results so far.

please check the screenshots ...

[Prabulingam_N1]

Hello Team,

Anyone had luck in getting this mail alert info looking decent. 

I'm having same issue that mails were received but most icons were into attachments.

Regards, Prabu

[igrasic]

   Hello Guys,

Is there any answer for question above? Can I change email alert in text only? 

I also have few fields empty in the "correlated" events, but in "event configuration" I have about 10 checks.

Best regards, Igor