Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Hakam
Explorer

Smartdashboard Crash R77.30

Jump to solution

Hi Team,

I have issue, My firewall running Smartdashboard R77.30. When I want to go Network Object>Check Point>Hostname>Edit> and if i choose logs or anything, error will top up Check point SmartDashboard has experienced a serious problem and must close immediately.

 

check point crash.png

 

I tried uninstall Smartdashboard and install back, it same. And i follow this support https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... but cannot work..

Please help me to resolve this issue..

Thanks
Hakam

0 Kudos
1 Solution

Accepted Solutions
PhoneBoy
Admin
Admin

I would suggest a TAC case to troubleshoot this, but R77.30 is End of Support.
Most likely it is an issue with the installed versions of .net which are required for SmartDashboard.
I don’t have the list of exact versions of .net and the like needed, but I would try uninstalling those as well.

Really, though; you should upgrade to a supported release.

View solution in original post

1 Reply
PhoneBoy
Admin
Admin

I would suggest a TAC case to troubleshoot this, but R77.30 is End of Support.
Most likely it is an issue with the installed versions of .net which are required for SmartDashboard.
I don’t have the list of exact versions of .net and the like needed, but I would try uninstalling those as well.

Really, though; you should upgrade to a supported release.

View solution in original post