SmartEvent NGSE connectivity issue

[Vladimir]

Just run into this nasty:

Client's SmartEvent R77 NGSE Take 17, which cannot be upgraded to R77.30 was crashing.

After recovering it to the working state using sk111559 all seems well in the SmartView monitor of the Management Server running R77.30:

but connecting to SmartEvent using R77 dashboard I am seeing:

Any ideas?

[PhoneBoy · Accepted solution]

Are you using the NGSE version of the SmartEvent GUI?

[Vladimir]

Didn't know there was a dedicated SmartEvent client for NGSE.

All is well now. Thank you.

[Medi_Samsami]

Nice!