SmartConsole and Microsoft Visual C++ 2010

[Srdjan_B]

Hello,

Microsoft Visual C++ 2010 redistributable is not supported by Microsoft any more (https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist) and our customer has a policy of automatic removal of that package from all of their PCs, so the Smart Console stops working every few days and needs reinstall. Is there a way to use Smart Console without it? What is the timeline to migrate to more recent and supported version?

Thank you

[PhoneBoy]

As part of installing SmartConsole, we install the required libraries (.NET and Visual C++).
For portable versions, they must be manually installed and you can see the versions here https://support.checkpoint.com/results/sk/sk116158 

SmartConsole is tied to underlying version of security management .
The fact you're saying 2010 is required here suggests your customer is running an End of Support version of Check Point and should upgrade to a supported release.