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B_P
Advisor

SmartConsole Rule Logs - Display Issue

Anyone else get this display issue where the results won't actually show? I think I've had this issue since R80.00 EA and across multiple computers / installs. It happens randomly and on both Logs and History. Only way to fix is to close out of SmartConsole and re-open.

SmartConsole Rule Logs Display Issue.png

SmartConsole Rule Logs Display Issue 2.png

For the record, this is what it should look like:

SmartConsole Rule Logs Display Issue 3.png

From my own testing, it could have something to do with with the fact that I habitually minimize the other side-panes in the Log & Monitors view like Objects, Validations on the right side and URLs and Files on the bottom. So I open SmartConsole, open a Logs tab, immediately minimize all the auxiliary panels, view some logs, then at some later point click on a firewall rule and try to view the rule logs, then this happens. But if I open SmartConsole, go to a rule and view its logs first, then it doesn't seem to matter if I later view logs under Logs & Monitor and come back to view a rule log, it still works.

???

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31 Replies
the_rock
Legend
Legend

Hey @Georgios 

Yes, thats great news! Were you provided custom build of smart console for R81.20 or R82?

Best,

Andy

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the_rock
Legend
Legend

For what its worth, I checked again this morning in my R82 lab and now I see everything pop up, though I never restarted the server or made any changes...very odd.

Its regular smart console.

Andy

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