Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Bernardes
Advisor
Jump to solution

SmartConsole R80.40 crashes when opening a Gateway Cluster object

Hello Partners!

I'm having a problem with the SmartConsole, the session crashes when I open a gateway cluster object and report an error (attached images). This problem occurs on any pc that access smartconsole.

The error image and report chash files was attached.

Thank you!

0 Kudos
1 Solution

Accepted Solutions
the_rock
Legend
Legend

I would install latest build as per below:

https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40_SC/R80.40/Build_433.htm

IF that does not solve the issue, try cpstop/start and/or reboot, if same problem, I would get TAC to debug it and see whats going on.

Andy

View solution in original post

(1)
5 Replies
PhoneBoy
Admin
Admin

Please open a TAC case for this.

the_rock
Legend
Legend

Latest build of smart console?

Bernardes
Advisor

R80.40 SmartConsole B398

0 Kudos
the_rock
Legend
Legend

I would install latest build as per below:

https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40_SC/R80.40/Build_433.htm

IF that does not solve the issue, try cpstop/start and/or reboot, if same problem, I would get TAC to debug it and see whats going on.

Andy

(1)
Bernardes
Advisor

Thank you! The new smart console build solved the problem!

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events