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Ed_Gonzalez
Employee
Employee

Security Manager (unlimited gateway) License

  1. We have a customer with the older generation security manager with unlimited gateway license. They want to add SmartEvent which is the new generation "NGSM" license.  Has anyone validated if these license can co-exist on the same manager? I doubt the customer will want to give up their unlimited license.
11 Replies
G_W_Albrecht
Legend
Legend

If the older license is for blade licensing the customer should be able to add SmartEvent blade to the SMS container. He can also open a ticket in UserCenter with Account Services to have them look into this if there is any trouble.

CCSE CCTE CCSM SMB Specialist
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Maarten_Sjouw
Champion
Champion

The license for the SmartEvent is a local license which is not loaded on your other management system.

Therefore they will not interfere at all.

Regards, Maarten
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G_W_Albrecht
Legend
Legend

That is a question of deployment - if i want SmartEvent/Reporter to run on the current SMS i would have to add the SmartEvent/Reporter blades to the Management Container and generate a new license. As SmartEvent Administration Guide R77 Versions says: All licenses are installed on the SmartEvent Server.

CCSE CCTE CCSM SMB Specialist
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Maarten_Sjouw
Champion
Champion

Exactly my point: As SmartEvent Administration Guide R77 Versions says: All licenses are installed on the SmartEvent Server.

Simply meaning that you have the license for the management server on the management server and the license for the SmartEvent on the SmartEvent server.

Regards, Maarten
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G_W_Albrecht
Legend
Legend

Not if both are on the same physical machine.

CCSE CCTE CCSM SMB Specialist
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Maarten_Sjouw
Champion
Champion

Updated, corrected blade name:

Then you do not need the NGSM license, but only the additional CPSB-EVS-xx blade y year subscription, where xx is the number of gateways and y is 1, 2 or 3.

Regards, Maarten
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G_W_Albrecht
Legend
Legend

Yes, you have to attach the blades to the management container. If deployed on its own, you will need the free management container for the CPSB-EVNT and CPSB-RPTR blades.

CCSE CCTE CCSM SMB Specialist
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PhoneBoy
Admin
Admin

This might be a situation where it makes sense to install SmartEvent on a different server.

Then, there should be no license issues Smiley Happy

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Ed_Gonzalez
Employee
Employee

Thanks phoneboy. Just to understand. Will the security manager pull the data and generate the reports off to the SmartEvent server?

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Matt_Ricketts
Employee
Employee

If they are using a dedicated SmartEvent server, and by Security Manager you mean the human admin. Yes. SmartEvent will read the log indexes from the SmartLog server to collect the report/view and display it. Assuming they are running R80.x. If they are still running R77.x, then the SmartEvent server will read the log files from the Management server (SMS) and populate its database. (If they are still on R77, I recommend upgrading for two main reasons. 1) R77.30 End of Support is approaching. Sept 2019. 2) R80.x SmartEvent is much faster and way more customizable.)

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PhoneBoy
Admin
Admin

SmartEvent would pull the data/logs off the existing management server.

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