R80.40 can't delete policy package

[AkosBakos]

Hi Community,

I have a problem,I cannot delete a policy package from my SMS.

Interesting, I can rename it (the policy package), but when I push the delete under "Manage policies and Layers" the policy package grayed out but when I push publish, the policy package name is black again and appears.

Anybody any idea?

Akos

[Ilya_Yusupov]

Can you share more info about the policy package? what exactly the policy package contain?

i tried in my lab and it works without any issues.

[AkosBakos]

Hi,

Yes, in my lab worked too.

This policy package contains only firewall blade

A

[Ilya_Yusupov]

My only guess will be that there is some session that was not published due to that you unable to delete it.

can you please check under Manage&Settings ==> Sessions, if there some session that waiting for publish?

[AkosBakos]

Hi,

There is no open session.

A

[Bob_Zimmerman]

What does mgmt_cli say if you try to delete the package there?

https://sc1.checkpoint.com/documents/latest/APIs/index.html#cli/delete-package~v1

[AkosBakos]

Hi Bob,

generic_error, than then SmartConsole crashed.

Á

[Bob_Zimmerman]

That's odd. The command shouldn't have anything to do with SmartConsole.

[AkosBakos]

If I ran from putty.

I ran it from SmartConsole mgmt cli interface.... if you don't have simple console access to the SmartCenter.

[Ilya_Yusupov]

Hi @AkosBakos ,

can you share what the policy package contain? do you have any shared layer? QoS or MAB are enabled on the package?

[AkosBakos]

Hi Ilya,

No Qos and MobileAccessBlade enabled.

Https can be shared, all of the policies contains it.

A

[Fung_To_Puk]

Hi @AkosBakos , I had the same problem right now, @AkosBakos do you happen to had found the solution?

[the_rock]

Any specific error when you try deleting it?

Andy

[AkosBakos]

Hi All,

The solution was: the TAC during a remote session recognised, there were a lot of a legacy settings from earlier versions (Pre R80.) After they deleted it, we could delete the policy package.

BR

A

[Fung_To_Puk]

@AkosBakos Could you enlighten me with some of the settings mentioned? thanks.

[AkosBakos]

Unfortunately I dont know.

A script did the changes.