Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
JensFriedrich
Explorer
Jump to solution

R80.40 Monitoring Blade issue

After upgrading my Smart-1 205 with R80.40, I cannot see the logs from my 1180 and 1490 appliances any more. Executing rtm stat shows 


-------------------------------------------------------
SmartView Monitor Status: Wed Feb 24 11:06:24 2021
-------------------------------------------------------
Product is Disabled
Daemon is OFF
Unable to open '/dev/fw0': No such file or directory
-------------------------------------------------------
Status for kernel instance 0
-------------------------------------------------------
Driver is Down

rtm drv on

Unable to open '/dev/fw0': No such file or directory
Unable to open '/dev/fw0': No such file or directory
SmartView Monitor: E2E_ENABLE IOCTL: Couldn't access driver 0

 

Any ideas?

0 Kudos
1 Solution

Accepted Solutions
Timothy_Hall
Legend Legend
Legend

In the past just after an SMS upgrade I've needed to execute an Install Database operation to get logging to resume, try that.

To check the status of your logging connections on the gateways try this command: cpstat fw -f log_connection

Next step is to check port 257 connectivity between the gateways and log server up on the SMS with: netstat -anp | grep -i -E "State|257"

 

Gateway Performance Optimization R81.20 Course
now available at maxpowerfirewalls.com

View solution in original post

0 Kudos
3 Replies
PhoneBoy
Admin
Admin

I think rtm stat is only relevant on a gateway, not management.
Also, do you see a TCP connection from the SMB appliances to your Smart-1 appliance?

0 Kudos
Timothy_Hall
Legend Legend
Legend

In the past just after an SMS upgrade I've needed to execute an Install Database operation to get logging to resume, try that.

To check the status of your logging connections on the gateways try this command: cpstat fw -f log_connection

Next step is to check port 257 connectivity between the gateways and log server up on the SMS with: netstat -anp | grep -i -E "State|257"

 

Gateway Performance Optimization R81.20 Course
now available at maxpowerfirewalls.com
0 Kudos
JensFriedrich
Explorer

Installing the database and restarting the Smart-1 did the job. Thank you!

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events