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lucasfn
Explorer
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Problem updating SmartEvent R81 to R81.10

Problem updating SmartEvent

Hello community.
I am trying to update SmartEvent from version R81 to R81.10 using the blink package that is available directly from Gaia. When checking the package, the following error is issued:

R81.10 Security Management + JHF T174 for Appliances and Open Servers

Clean Install:
Installation is allowed.
Upgrade:
The following results are not compatible with the package:

- Machine's configuration is 'LogServer'



- Machine's configuration is 'Secondary'


This installation package is valid only for Security Management (Primary) upgrade and not supported on Cloud environments.
This installation package may not be supported on your appliance model.
This installation package may not be supported on your server.
In-place upgrade is not supported for CloudGuard IaaS
To upgrade management machine from R80.10 and lower, first upgrade to R80.40 and only then upgrade to R81.10.


What is the difference between the blink package and the major package in the checkpoint? If I install the Major package, will I lose all my SmartEvent configuration?

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1 Solution

Accepted Solutions
PhoneBoy
Admin
Admin

The errors suggest this is a secondary node, not the primary.
Those cannot be upgraded, but only clean installed.

View solution in original post

3 Replies
PhoneBoy
Admin
Admin

The errors suggest this is a secondary node, not the primary.
Those cannot be upgraded, but only clean installed.

the_rock
Legend
Legend

I can confirm 100% what Phoneboy told you is true.

Andy

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Amir_Senn
Employee
Employee

You can upgrade Log server with major package (non-blink). You will not lose any configurations.

Kind regards, Amir Senn
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