Power supply status dummy

[sukrui]

I have 5600 appliance with version R80.20.

it has two power supply.

When I look with command below ,it says dummy both of them. What can I do about that?

[Expert@Gateway:0]# cpstat os -f power_supply

Power Supply
--------------
|Index|Status|
--------------
| 1|Dummy |
| 2|Dummy |
--------------

[HeikoAnkenbrand]

Use this as a workaround:

# dmidecode | grep -A 10 "Chassis Information"

Chassis Information
...
   Power Supply 0 State: Safe
   Thermal State 0: Safe
   Power Supply 1 State: Safe
   Thermal State 1: Safe
...

[HeikoAnkenbrand]

# ipmitool fru                                                    -> power supply info

# ipmitool sdr type "Power Supply"               -> lost power on power supply xyz

Read more here:

R80.30 - Check all sensor outputs with "ipmitool" (fan, cpu,...)

[sukrui]

I cannot use ipmitool command on R80.20.

FRU Device Description : Builtin FRU Device (ID 0)
Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory
Device not present (No Response)

Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory
Get Device ID command failed

[sukrui]

the output is below, but ı couldnt see power supply 0 and 1 there. 

Chassis Information
Manufacturer: To Be Filled By O.E.M.
Type: Desktop
Lock: Not Present
Version: To Be Filled By O.E.M.
Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None

[PhoneBoy]

This might be worth a TAC case.

[sukrui]

I have opened case.

RMA proccess is started.

[dj0Nz]

Hi. Did RMA solved that for you? I'm asking because I have several appliances facing the same problem...