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EugeneP
Explorer

Policy installation failed

Hi.

I have 2 security gateways 77.30 and one management server 80.20. Error occurs on both gateways during policy installation.

Policy: Standard

Status: Failed - Policy installation had failed due to an internal error. If the problem persists please contact Check Point support

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3 Replies
PhoneBoy
Admin
Admin

R77.30 gateways are end of support.
R80.20 management will be end of support at End of September.
Highly recommend upgrading to a supported release.

In any case you can see here a few of the scenarios this comes up:  https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

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the_rock
Legend
Legend

Usually thats fixed by doing policy install 2nd time, if not, then reboot mgmt server and/or gateway in question.

Andy

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RS_Daniel
Advisor

Hello,

There was a corrupted application control update this week, it caused policy install failure with error you mention on all gateways managed by the server. A fixed version was already published. Try updating application control manually an push policy again. HTH.

Regards

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