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vijaykumar
Explorer

Policy installation failed : TCP connectivity failure port 18191

Hi team,

During the policy installation, I am getting below error.Checkpoint error.PNG

Policy installation failed: TCP connectivity failure port 18191

 

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2 Replies
PhoneBoy
Admin
Admin

And have you confirmed there is connectivity between the management and gateway on port 18191?
That’s required for policy installation to occur.

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the_rock
Advisor

Its clear that communication is broken on SIC port. Do tcpdump and filter for that port to see what happens, or do fw ctl zdebug + drop | grep 18191 on the gateway when pushing the policy. Message me offline and we can do remote session and see whats going on.

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