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007_mjn
Contributor

Not receiving logs on management server

My gateway is connected through Public IP address to Management server  and I can't receive logs on management server.

what's the best solution to get logs from gateway to management server.

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11 Replies
PhoneBoy
Admin
Admin

A simple topology diagram would be helpful, including any device performing NAT.
The version/JHF level of relevant components is also helpful.

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007_mjn
Contributor

The JHF version are up to date and  No Nat rule used.

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Chris_Atkinson
Employee
Employee

So that we understand both the Management & Gateway have public IPs?

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007_mjn
Contributor

No, Gateway have public IP and Management have private IP.

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Chris_Atkinson
Employee
Employee

In this case some form of NAT is most likely required for the communication path to succeed.

Some additional useful commands depending on the specifics may include:

show security-management

set security-management local-override-mgmt-addr "true" mgmt-address "<ip>" send-logs-to "<option>"

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007_mjn
Contributor

I have ten firewall connected to this management server in which 8 are connected through MPLS and 2 are connected through public IP. the firewall connected through MPLD are properly working but Public IP gateway don't send logs to management server.

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the_rock
Legend
Legend

I agree with Chris 100%...the link he gave you is most likely what you need to follow.

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the_rock
Legend
Legend

Did this ever work? Can you make sure below is enabled?

 

Screenshot_1.png

 

Screenshot_2.png

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007_mjn
Contributor

yes both are enabled and I have SMB box 1530.

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the_rock
Legend
Legend

I think as @PhoneBoy suggested, simple diagram would help (even basic windows paint drawing would do honestly).

Cheers,

Andy

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