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Dr_Steve_Brule
Participant

Name resolution for logs

What is the mechanism for name resolution of logs in SmartConsole?  Most of them resolve names, but I have several IPs addresses that do not resolve, yet if I do an nslookup from my GW, log server, or my machine (all using same DNS server), they resolve to a name.  For example:  34.241.80.142 does not resolve in SmartConsole.

9-26-2024 7-25-12 AM.jpg9-26-2024 7-26-12 AM.jpg

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3 Replies
PhoneBoy
Admin
Admin

The name resolution should occur on the management/log server.
Is it consistently specific hosts that can’t resolve or?

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Amir_Senn
Employee
Employee

Hi,

1. By right click a host on the log view you can quickly create an object in your DB that will resolve it.

2. Is there a difference between the resources? One is Akamai while the other is AWS? If so, is the DNS server in Akamai? Is the SMS in Akamai as well?

Kind regards, Amir Senn
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the_rock
Legend
Legend

Hey Steve,

Make sure below is selected, though Im 99.99% sure it should be, by default.

Andy

 

Screenshot_1.png

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