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emichalitsis
Explorer

NGM failed to retrieve last publish time

Hi,

 

I have a R80.40 Cluster installed.

I had some problems with the Secondary gateway, i deleted from the Cluster, added again but after that i have a sync problem, getting the meggage in the Subject!

 

The "show cluster state" command shows the correct result. CP-Primary Active and CP-Secondary Standby, but when i try to perform a full sync I m getting the NGM failed result!

Please see the attached pictures.

Any idea?

 

Thanks 

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7 Replies
Tal_Paz-Fridman
Employee
Employee

Hi

Please refer to sk153652 - Sync fails with"NGM failed retrieve last publish time" error in cpm.elg

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

 

Please update if it helped in your case.

Thanks

 

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emichalitsis
Explorer

Hi,

Thanks for your answer. I saw this sk but a) i don't have  Quantum Security Management, Multi-Domain Management enviroment and b) the value in step 4 is already 0

 

I don't think that this sk is very close to my problem.

 

 

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G_W_Albrecht
Legend
Legend

Which kind of Management do you have, if not Quantum Security Management / Multi-Domain Management ?

CCSE CCTE SMB Specialist
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Tal_Paz-Fridman
Employee
Employee

Thank you for the information:

1| Quantum is the product line - if you have a Security Management Server or Multi-Domain Management then its part of the Quantum line

2| I will check regarding the value

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G_W_Albrecht
Legend
Legend

Is this a Full Management HA Cluster ? Then i would suggest re-perform FirstTimeWizard on secondary node, establish SIC again and wait for successfull sync.

CCSE CCTE SMB Specialist
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emichalitsis
Explorer

Hello again,

I have a Standalone HA Cluster Management Deployment. Not a Distributed enviroment and not a Multi Domain Management

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G_W_Albrecht
Legend
Legend

So i would suggest re-perform FirstTimeWizard on secondary node, establish SIC again and wait for successfull sync.

CCSE CCTE SMB Specialist
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