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Ashu_M2
Explorer

Mananagement CPM service is not up

We have Management Smart -1 5050 HA and after installing take_44 CPM service is not up 

Accessibility: Require all granted
Automatic Start: Unknown

Processes:

Name State PID More Information
-------------------------------------------------
API Stopped 76355
CPM Starting 76355 Check Point Security Management Server is during initialization
FWM Started 75875
APACHE Started 9235

Port Details:
-------------------
JETTY Internal Port: 0
JETTY Documentation Internal Port: 0
APACHE Gaia Port: 443

Profile:
-------------------
Machine profile: 35800-65535 with SME or Dedicated Log Server
CPM heap size: 4096m

 

--------------------------------------------
Overall API Status: The API Server Is Not Running!
--------------------------------------------

API readiness test FAILED. The server is down and unable to receive connections!
()
Notes:
------------
To collect troubleshooting data, please run 'api status -s <comment>'

 

also check logs in $FWDIR/log with more cpm.elg

13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleActionSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckCustomFrequency
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleTrackSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleActionSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckCustomFrequency
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleTrackSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleActionSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckCustomFrequency
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleTrackSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleActionSettings
13/10/21 11:18:16,949 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckSettings
13/10/21 11:18:16,950 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckCustomFrequency
13/10/21 11:18:16,950 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleTrackSettings
13/10/21 11:18:16,950 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiRuleActionSettings
13/10/21 11:18:16,950 ERROR dlecommon.ngm_api.CpmiUtils [unboundedTaskExecutor-24]: No uid found for object of type com.checkpoint.mana
gement.gateway.schema.ren.dummy.CpmiUserCheckSettings
--More--(0%)

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1 Reply
PhoneBoy
Admin
Admin

Sounds like a TAC case is in order

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