MDS/MLM Is licensed with Multi-domain that support 5 domains, but domain DMS not activated

[RalphFat]

I have two MDS and MLM (in a HA, pry/sec MDS, and pry/sec MLM). The four servers are licensed with a multi-domain license that support 5 domains. The domains were already created before adding the permanent licenses. I can see the domain DMSs inheriting the licenses from the MDS/MLM servers, however, the DMS are showing license status as not activated. Is there a way to make the domains DMS to show the license is activated. Please note, the four servers are showing activated in the web gui.

Thanks!

[Chris_Atkinson]

So we can assist could you please provide any relevant screenshots and corresponding "cplic print" output with sensitive details redacted.

One typical suggestion to start is to ensure any duplicate / redundant licenses are cleansed but will have a better idea once we know what we're working with.

[RalphFat]

Thanks. Please find the screenshots. In image12, and image13, you can see it inherited the license from the MDS showing expiration as 'never' and then still showing license is not activated in the summary tab. Image 14 shows the cplic print showing the license supports 5 domains.

Another question just popped out. I want to migrate global policies from another mds into this HA MDS setup and I got this error (Failed: Global Domain Migration in a HA environment isn't supported) in the screenshot (grouped object). Does it really mean checkpoint does not allow to import global policy into MDS that is in HA setup, please note there is no current global policy or setting in the MDS HA setup, it's a brand new setup. If indeed checkpoint does not allow to import global policy/setting in MDS HA setup, if I delete the sec mds/mlm from the primary MDS, and then re-add it back, creating new DMS on them, will it inherit the license or will the former DMS in the sec MDS before deleting it still be using up the licenses or the DMS gets deleted when i delete the sec MDS from the primary MDS. Also, is the license  reuseable for the same server with the same IP assuming i need to reinstall the sec MDS OS.

[the_rock]

One thing you can also do is contact Account services (they deal with licensing) and have them verify all this.

Andy