List AD Users/Groups not shown

[OlegPowerC]

Hello!

In past I manage access roles and select users/groups from AD.

But now (after update Checkpoint and MS AD, I do not know time when it was happend.

But after update MS AD I get WMI error on AD Query.

After this i moved to Identity collector instaed of the AD Query

Also I see in log: kerberos is work (by Identity Agent

Now it lokks like this:

[PhoneBoy · Accepted solution]

Groups come from an LDAP query and an update to the AD server could have easily broken that.
Start here: https://support.checkpoint.com/results/sk/sk104785 

[OlegPowerC]

Thank You!

I was disable encryption on LDAP servers and now all work good

I will contact with ad admins for resolve this issue