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the_rock
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Issue accessing ICA management portal

Hey guys,

I hope someone may be able to help me here...Im sure its something dumb Im missing, just cant figure out what exactly. I got this working in another R81.20 lab, but the new one I tested fails (not sure why). I followed all the steps from below:

ICA management tool setup 

Weird thing is, though shows its enabled , I cant seem to access it (same issue with customer on R81.10 version though)

Below are all the commands from my lab:

[Expert@CP-MGMT:0]# cpca_client set_mgmt_tool print
Management tool is ON.
Using SSL.
The authorized administrators:
(
: ("CN=ica_andy,OU=users,O=CP-MGMT..7ojumh")
)
The authorized users:
()
The authorized custom users:
()
[Expert@CP-MGMT:0]#

Now, Im positive the problem is that its not listening on port 18265, but why, that Im not positive. 

Below is what I get when I try -p flag:

[Expert@CP-MGMT:0]# cpca_client set_mgmt_tool on -p 18265 -a "CN=ica_andy,OU=users,O=CP-MGMT..7ojumh"
Error while trying to set the management tool.

And when running -d debug mode:

 

[Expert@CP-MGMT:0]#
[Expert@CP-MGMT:0]# cpca_client -d set_mgmt_tool on -p 18265 -a "CN=ica_andy,OU=users,O=CP-MGMT..7ojumh"
[24036 4135229824]@CP-MGMT[30 May 18:13:52] main: Initializing debug level 3
[24036 4135229824]@CP-MGMT[30 May 18:13:52] resolver_gethostbyname: Performing gethostbyname for localhost
[24036 4135229824]@CP-MGMT[30 May 18:13:52] fwca_client_command: trying to connect
[24036 4135229824]@CP-MGMT[30 May 18:13:52] fwasync_get_maxbuf: maxbuf=4194304
[24036 4135229824]@CP-MGMT[30 May 18:13:52] fwasync_conn_params_ex: fd: <4>, my addr: <127.0.0.1,38194>, peer addr: <127.0.0.1,18265>
[24036 4135229824]@CP-MGMT[30 May 18:13:52] fwca_infra_clnt_handler: conn id is 4
[24036 4135229824]@CP-MGMT[30 May 18:13:52] fwasync_connbuf_realloc: reallocating 0 from 0 to 1032
[24036 4135229824]@CP-MGMT[30 May 18:13:52] fwasync_connbuf_realloc: reallocating 0 from 0 to 1032
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwasync_mux_timeout: 4: timed out after 60000 miliseconds
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwasync_mux_timeout: 4: inbuf: 0/8 outbuf: 0/0 state: f77b8c30 3
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwasync_mux_timeout: 4: calling handler f77b82f0
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwca_client_timeout_handler: connection timed out. sock=4
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwasync_set_events: connection 4 already closed
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwca_client_end_handler: connection ended. sock=4
[24036 4135229824]@CP-MGMT[30 May 18:14:52] FwCaCommandData::CallCallback: rc=-1100 General problem in Certificate Authority, calling callback
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwca_client_command_cb: called callback
[24036 4135229824]@CP-MGMT[30 May 18:14:52] fwca_set_mgmt_tools_cb: called callback. rc=-1
Error while trying to set the management tool.
[24036 4135229824]@CP-MGMT[30 May 18:14:52] T_event_mainloop_e: T_event_mainloop_iter returns 0
[Expert@CP-MGMT:0]#

 

If anyone has any suggestions, I would appreciate it, as always! Yes, I did cpstop/start, rebooted...no dice.

Im sure its something stupid Im missing, just cant figure out what...

Cheers 🙂

Andy

 

 

 

 

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1 Solution

Accepted Solutions
the_rock
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In case anyone encounters this problem, this is the fix.

Cheers,

Andy

https://support.checkpoint.com/results/sk/sk115742

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1 Reply
the_rock
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In case anyone encounters this problem, this is the fix.

Cheers,

Andy

https://support.checkpoint.com/results/sk/sk115742

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