Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Greg_Galowitz
Participant

Identity Awareness' is not responding

I noticed  users are being shown in my logs. When I check the Device Stats I am getting this error message. 

Warning ('Identity Awareness' is not responding. Verify that 'Identity Awareness' is installed on the gateway. If 'Identity Awareness' should not be installed verify that it is not selected in the Products List of the gateway (SmartDashboard > Security Gateway > General Properties > Software Blades List).)

The blade is turned on and  AD is  connect. 

# adlog a dc
Domain controllers:
Domain Name IP Address Events (last hour) Connection state
============================================================================================================
x.local 192.168.100.X 28 has connection
x.local 192.168.100.X 601 has connection

x.local 192.168.100.X 36 has connection

I am in production right now and cant restart the firewall.  How do I restart just Identity Awareness?

Thank you,

Greg

0 Kudos
4 Replies
This widget could not be displayed.

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events