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TSOL
Collaborator

How to apply an upgrade license to upgrade Smart-1 600-S from Base to Plus

Hello Team

 

We have a running Smart-1 base. Currently, this Smart-1 is managing 3 gateways.

In the near future, 3 additional gateways will be managed by this Smart-1.

Therefore, we would like to upgrade the Smart-1 base using the “Smart-1 600 upgrade from Smart-1 600-S Base to Plus.” Is this procedure available in the SK documentation?

 

Thank you for all advice.

 

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5 Replies
Chris_Atkinson
Employee Employee
Employee

To my knowledge such a license activation and attachment is like any other so there is unlikely to be specific documentation for this scenario as different to others.

If you're stuck when you get to that point you can always reach out to account services or your local SE for assistance.

CCSM R77/R80/ELITE
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PhoneBoy
Admin
Admin

I'm fairly certain this will require a purchase and it will require an updated license, which will have to be applied like any other.

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TSOL
Collaborator

Thank you for the advice.

I plan to purchase the additional license, and we are looking for the best way to apply the license.

It seems we need to add RAM on the smart-1.

If you have any information, please let me know.

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the_rock
Legend
Legend

Personally, if I were you, I would contact your SE and/or Account services to inquire about this.

Best.

Andy

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Chris_Atkinson
Employee Employee
Employee

The upgrade kit SKU should include all the required items

CCSM R77/R80/ELITE
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