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le0costa
Explorer
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Expired. General Overview and Reports for SmartEvent and Logs & Monitor are disabled

Hello all.

 

I currently have this message on SMS Errors tab for my smartevent blade (Open Server). I can see that the license expired at 30-sep-2021. How can i renew this license? Shouldnt it be permanent?

 

Thank you.

 

 

 

Currently on 80.30 Take 237

##> show version al
Product version Check Point Gaia R80.30
OS build 200
OS kernel version 3.10.0-957.5.1cpx86_64
OS edition 64-bit

 

##> show cloc
Mon Feb 14 08:53:50 2022 -03


##> show installer statu
Agent: Enabled
Build number: 2154 (agent build is up to date)
Network connection: connected
Update from cloud: Last updated on Mon Feb 14 08:22:28 2022
License: Valid

 

 

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1 Solution

Accepted Solutions
_Val_
Admin
Admin

The solution is, obviously, to renew the expired license for the blade you want to use.

View solution in original post

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6 Replies
_Val_
Admin
Admin

Most probably, your SMS license is permanent, but not your SmartEvent license. There is one year complimentary SmartEvent license included in the management package. I guess, your SmartCenter is about one year old.

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le0costa
Explorer

Thanks for the reply mate. Will it be necessary to purchase a new license or is there a way I can renew it?

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AfterMath
Collaborator

Hi @le0costa  @_Val_ 

What was the solution for this theme, i'm living the same situation. I do have a log with warning, but no event shown in general overview!

1.PNG

2.PNG

4.PNG

3.PNG

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_Val_
Admin
Admin

The solution is, obviously, to renew the expired license for the blade you want to use.

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AfterMath
Collaborator

Thanks for the feedback @_Val_, we'll renew this.

evstop
evstart comands on mgmt fixed also, how to explain this!

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_Val_
Admin
Admin

You originally reported that your license is off. I was answering that part. 

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