Error in the export when we want to migrate from on-premise SMS to Smart-1 cloud

[M_Soler]

Hello ,

We want to migrate our SMS from on-premise to Smart-1 Cloud, I download the script from the checkpoint portal,

I run it in our SMS but in 17% we have an error:

Failed to run export or export file (export_file.tgz) not found. Exit code: 1

I tried the migrate export and it works well, but not the script from the portal.
our SMS (Vmware) is in R81.20 take 10 in it is not an MDS server
I checked this limitiations but we are not in it :

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Check-Point-SmartCloud-Admin-...

find the outputs of the df -h in my screenshot

I'm open for any idea

Thank you .

[the_rock]

Hey mate,

Any luck today or still the same?

Andy

[Ian_Cresswell]

Import seems to have been successful with the --ignore_warnings flag set in the script.

I have a ticket open with TAC for the CME issue.

[the_rock]

Ah, gotcha, so same thing you told me over remote yesterday. Hopefully gets sorted out soon Ian.

Happy holidays mate!

Andy

[M_Soler]

From our side we try to ignore the warnings but the migration is always blocked, so we change the .def file with the default one and after that the TAC added our .def to our Smart-1 Cloud, and now all is working well.