Error characters when making filters in SmartViewtracker

[Charlie_Bueno_R]

What is the reason for this error when making filters in SmartViewtracker? Should I update SmartConsole from the Managemenet?

[Danny]

Please check that you didn't use Non-ASCII characters in any form within your firewall security policy.

See: Check Point configuration mistakes - Top 10

Beside this, always make sure to have the latest version of SmartConsole installed.

For R77.30: Download

For R80.10: SmartConsole R80.10 (GA Build 073) now available

R80.20 M1: Download

[Charlie_Bueno_R]

I installed the latest version of smart console and the problem persists. Additionally now it does not show icons.

[Maarten_Sjouw]

Did you type the filter or did you right-click on a field and choose edit filter?

[Charlie_Bueno_R]

in both cases the same thing happens

[Charlie_Bueno_R]

I unzipped the version: Jumbo Hotfix Accumulator for R80.10 (R80_10_jumbo_hf) and installed the current version by downloading it from the> Management. The result was that it no longer shows me icons when filtering. 😞

What else can I do to recover the smartview tracker in its normal view?

[PhoneBoy]

I would open a TAC case on this.

[Charlie_Bueno_R · Accepted solution]