I have some issue with a management server appliance 405.
the issue is start, when user want access Smart Console but they realize it take more time process for login and after they can login to Smart Console they realize there is error "the connection with the server is was lost, any unsaved changes will be preserved.
when we checking service on management with cpwd_admin list: the output show that cpd service is terminate. and we try for restart but not successfully.
so i have already open case to TAC, and from TAC give me advice to use sk116861 ( on the last section )
according sk116861 when cpd is fail the cpwd is try to restart using port 8989/tcp? is this correct, if correct when we checked on that port, the port is using by another service, so we must kill those service and try restart again for cpd.
After that CPD status is E, but when we access Smart Console we get some issue like previous, and checking again with cpwd_admin list for see status cpd still running.
when using command cpstat os, we got error message failed to establish session connection with AMON Server 127.0.0.1:18192, what is mean of this? if my suspect is right, this is the root cause of the issue, since FWM will use CPD for collecting status Gateway from port 18192.
so for testing, we try to telnet from management to each of gateway using port 18192, the result is refused.
the result cpd_admin list is CPD is not running.
Does anyone have faced this issue?
Let me know if, there is something missing for checking this issue.
Dio Aditya P