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Scott_Paisley
Advisor
‎2021-08-05 02:43 AM

Application Control updates failing since R81 upgrade

We upgraded our management servers to R81, and since then the Application Control & URL filtering updates fail

It downloads OK, but then the processing fails.

I have a ticket open.

Anybody else seen this before?

Thanks

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4 Replies
PhoneBoy
Admin
Admin
‎2021-08-08 06:29 PM

Not sure if this will help or not, but have you tried: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

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Scott_Paisley
Advisor
‎2021-08-09 01:53 AM
In response to PhoneBoy

Thanks. I took a look, but the file looks OK, and that is not the error message we are seeing.

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the_rock
Legend
Legend
‎2021-08-09 06:42 AM

I checked on 4 mgmt servers running R81 and I dont see this problem...odd. What did TAC suggest?

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Scott_Paisley
Advisor
‎2021-08-09 07:18 AM
In response to the_rock

there is an error in the logs. It is with R&D now

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