All Logs not exported

[Rahul_Borah]

Hi Expert,

In SmartConsole R80.20, I want to export logs to CSV for some period. (For example, 1 day)

I have applied the filter for 1 days and export it to a CSV file.

But the logs of 1 day was not exported and only a part was exported.

Regards,

Rahul

[PhoneBoy]

SmartConsole will only export "visible" log entries (i.e. ones you've scrolled to).
To export a large number of records via CSV, this should be done with SmartView (https://mgmt-ip/smartview).
However, even SmartView is limited to a million entries at a time.

[Rahul_Borah]

Hi PhoneBoy,

Thanks for your reply. Now i am able to downloaded logs from smart view, but only drop action logs are downloaded. Is there any way to customize the action. I want to add accept action also.

Please suggest.

Regards,

Rahul

[PhoneBoy]

They should be included unless you've explicitly excluded them with your search query.
Might be worth a TAC case to troubleshoot.