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Abhishek_Kumar1
Collaborator
‎2019-02-07 05:27 AM

After restoring backup not able to access dashboard

Hi All we installed a new management server and restore backup from another management server.

after restoring backup I am able to login with SSH and WebUI but not able to login to dashboard.

I try to add admin user from cpconfig and give administrator right as well but still not working.

please help me on the same.

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3 Replies
Michal_Gans
Contributor
Contributor
‎2019-02-07 05:55 AM

Is this standalone installation (management without gateway)? Did you check fwm process?

What is output of

netstat -tupln | grep "1819\|190"‍

 

BTW what version of Gaia/SPLAT are you using?

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Abhishek_Kumar1
Collaborator
‎2019-02-07 07:05 AM
In response to Michal_Gans

FWM process is running and its management server with Gaia R77.30

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Michal_Gans
Contributor
Contributor
‎2019-02-07 09:03 AM
In response to Abhishek_Kumar1

Did you check $FWDIR/log/fwm.elg for errors? Also what error you got from SmartConsole?

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