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jack_723
Participant

To upgrade a Scalable Platform from R81.20 to R82

Hello,
I have two CP9100 appliances, which are Scalable Platforms for Maestro, and both of them are running R81.20.
2025-08-19 11 39 13.png

Last time I asked about How to Install Deployment Agent on R81.20 Scalable Platform. Although I was told that the Security Group does not support installation, I came across the following statement in sk92449:

can_delete.jpg

What confuses me is that, since a Security Group cannot have the Deployment Agent installed, why does this document state that I must install DA 2550 or higher in order to upgrade from R81.20 to R82?

Thank you.

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5 Replies
Chris_Atkinson
MVP Platinum CHKP MVP Platinum CHKP
MVP Platinum CHKP

In general this is correct per the limitation documented as MBS-2372 except where it is a stated requirement / prerequisite for a specific DA build to be install to facilitate the relevant upgrade.

CCSM R77/R80/ELITE
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Dario_Perez
Employee Employee
Employee

Each SP version have DA supported version. keep in mind DA version for source version is year A and target is released years latter, therefor DA doesn't support upgrade package, that's why you have to upgrade DA as per each SP target. 

Starting R82 we have unified versioning. so, you can upgrade DA starting R82. 

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Ari_who
Explorer

Hey jack_723,

I had the same question. Can't figure out if I should, or should not update the Deployment Agent on my Orchestrators and SGMs, There seems to be some contradictory notes in the manuals. 

Did you get a clear answer in the matter?

Thanks,

Ari

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Nir_Shamir
Employee Employee
Employee

If you won't update the DA the Orchestrators or SGMs won't allow you to upload the R82 upgrade package.

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jack_723
Participant

Hi Ari_who,
You must install JHA first. After that, you can use the update_sp_da command to install the Deployment Agent.
For Example:
update_sp_da /var/log/DeploymentAgent_XXXXXXXXX.tgz

If you plan to upgrade to R82, follow the requirements below.(sk181127)
To upgrade a Scalable Platform from R81.10 or R81.20 to R82:

  1. You must install a required Take of a Jumbo Hotfix Accumulator:
  2. You must install the CPUSE Deployment Agent 2550 or higher from sk92449.

 

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