- Products
- Learn
- Local User Groups
- Partners
- More
Maestro Masters Series 2026
WATCH NOW
The ASG Monitor output shows the Maestro chassis is down. For your information, we're still using VSX.
Could you tell me why it's down and if we reboot the chassis, will we have any problems?
Hi Arturxr:
You can first try running cpstart on the SGM that is in the down state and observe at which stage the synchronization gets stuck. This usually helps provide some clues.
If restarting does not improve the situation, based on past experience, it’s recommended to collect cpinfo and hcp report first, and then open a TAC case for further analysis.
It seems our problem has been solved. After searching for information on Checkmates, I tried the following solutions:
According to sk177468, I pulled config and restarted the VSX contexts. After that, we haven't seen any problems.
Did you mean to attach some useful logs or outputs to review ?
Otherwise suggest capturing cpinfo / HCP and raising a case with TAC...
I also noticed the following:
Device Name: VSX
Registration number: 3
Timeout: none
Current state: problem
Time since last report: 0.2 sec
Problematic VSIDs: 1.
Device Name: pull_config
Registration number: 14
Timeout: none
Current state: problem
Time since last report: 56.4 sec
Hi Arturxr:
You can first try running cpstart on the SGM that is in the down state and observe at which stage the synchronization gets stuck. This usually helps provide some clues.
If restarting does not improve the situation, based on past experience, it’s recommended to collect cpinfo and hcp report first, and then open a TAC case for further analysis.
It seems our problem has been solved. After searching for information on Checkmates, I tried the following solutions:
According to sk177468, I pulled config and restarted the VSX contexts. After that, we haven't seen any problems.
Leaderboard
Epsum factorial non deposit quid pro quo hic escorol.
| User | Count |
|---|---|
| 8 | |
| 5 | |
| 3 | |
| 3 | |
| 2 | |
| 2 | |
| 2 | |
| 2 | |
| 2 | |
| 1 |
About CheckMates
Learn Check Point
Advanced Learning
YOU DESERVE THE BEST SECURITY