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Hello CheckMates,
I'm reaching out to the community for some insights or potential solutions regarding an issue we are encountering with our Checkpoint Maestro M140 setup.
Setup Details:
Issue: Everything functions seamlessly on modules 2 and 3. However, we're facing a peculiar issue with module 1. In module 1, there is no user information being recorded at all. The session logs are there, but they lack any username and don't seem to acknowledge the Identity Awareness blade.
Steps Taken:
Given that this issue is isolated to just one module in a multi-module setup, I wonder if anyone in the community has encountered a similar situation or could offer any insights.
Any advice, suggestions, or shared experiences would be highly appreciated!
Thank you in advance for your assistance and insights.
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