Identity Collector issues with R76SP50 Take 62

[Kaspars_Zibarts]

Just wondering if anyone using IDC with chassis has had any issues on R76SP50 T62?

We just upgraded from SP30 + custom hotfix for IDC and it stopped working. Tried everything - purged all tables and killed pepd/pdpd. Recreated gateways in IDC to no avail.

sk122157 says that it should be supported from take 31

We are running VSX on chassis. IDC version 80.6

Build version looks suspiciously old in SP50, for example pepd

Name = pep
Module Name = NACServer
Build Number = 989006018
Major Release = NGX
Minor Release = R76SP_50_JHF

Whereas in SP30 it was

Module Name = NACServer
Minor Release = R76SP30_jhf_t30_021
Build Number = 989021003

Support case open.

[Kaspars_Zibarts · Accepted solution]

In case anyone is running SP50 Take 62 and IA - we finally have a working fix. Versions you should be asking are:

Module Name = NACServer
Minor Release = R76SP_50_JHF_T62_253
Build Number = 989006002
/opt/CPsuite-R76/fw1/lib/libNACServices.so
/opt/CPsuite-R76/fw1/lib/libpdplib.so

Version we got was 989006002_1