problem with the license anti not and anti virus

[sivan]

He,

I have a problen with the license of anti bot and anti virus.

I have 3 geteway that are a cluster.

but 2 them not have license anti bot and anti virus.

I have PTC on the network.

I need help please. 

[G_W_Albrecht]

Hard to say anything based on these few pieces of information ! Did you look into sk83520: How to verify that Security Gateway and/or Security Management Server can access Check Poin...

What can you see in the cplic print output on the 3 nodes ?

[sivan]

[Chris_Atkinson]

Does the issue only occur when the members are standby?

https://community.checkpoint.com/t5/Management/Anti-Bot-amp-Anti-Virus-IPS-update-error-on-Standby-M...

'cplic print' output would still be be helpful.

Otherwise given Error 31 & PTC involvement I would recommend engaging TAC.

[G_W_Albrecht]

sk114615 error ID: 31 has: Contact Check Point Technical Support. But have a look into sk167205: IPS Blade fails to update on the Standby member - here we read about a solution:

Make sure to change the following parameter on the fly, and wait a few minutes for the issue to be resolved. Run:

# fw ctl set int fwha_silent_standby_mode 1

Note: according to sk93204, it is not recommended to set the fwha_forw_packet_to_not_active flag

[sivan]

I need to do the configuretion- 

fw ctl set int fwha_silent_standby_mode 1

on active fw or standby fw?

[G_W_Albrecht]

On the standby nodes - but do study the SKs...