default credentials for 9100

[Exonix]

Hello,

We have just received a new paar of gateways 9100.

First at all: the way of connection via console provided in the video tutorial is terrible - send a link via Whatsapp? Are you serious? why not just provide it on the documentation page? 🤦‍

Now I'm connected via USB-C Console and can't login... the default password is incrorrect:

When I try empty credentials it asks me about a verification code - what is it? where can I get it?

I did a facrory reset already - it didn't help... So, what actually is the default username and password for CP 9100?

Thank you in advance! 🙏

[the_rock]

Thats odd...my colleague and I set 4 of them up the other day and it was admin / admin, even said the same in little booklet that came with it. You may want to double check with TAC on this.

Andy

[Chris_Atkinson]

Indeed should be admin / admin, quick start guide attached.

[Lesley · Accepted solution]

Download your own ISO and install that one. I think something is up with de factory ISO. See also: https://community.checkpoint.com/t5/Security-Gateways/Brand-new-appliance-with-non-default-IP-on-Mgm...

https://support.checkpoint.com/results/download/133251

https://support.checkpoint.com/results/sk/sk65205

[Exonix]

Thanks, it helped, I just needed to find a non-company computer where I could use USB 😂

[the_rock]

Thanks for letting us know 🙂

[CaseyB]

I think you need to run the first-time setup wizard from the MGMT GUI first (admin/admin) before CLI works.

[the_rock]

Technically you dont, it works even before that.

Andy

[Exonix]

I can't run the first-time setup wizard because I'm already being asked for the credentials...

[the_rock]

Are you able to try factory reset it and test?

Andy

[Exonix]

I reset already - it didn't help

[the_rock]

I guess the only thing left then is what @Lesley suggested. Other than that, you can call TAC and see if they have any other suggestions.

Andy

[the_rock]

Hey @Exonix 

Any luck with this?

Andy

[CaseyB]

So the GUI throws the same error? I only see the CLI error posted.

[Exonix]

The GUI has even more strange behavior - it doesn't show any error, but just jumps to the fist page 🤷🏼‍

[Bob_Zimmerman]

You don't have to use the web UI at all. You can configure a Check Point firewall or management entirely from the command line using config_system.

As for the actual issue, "factory default" on the box is just a snapshot with a weird name. It can be modified to set a non-default password, enable TOTP, and so forth, and every time you "restore to factory defaults", it will go back to that non-default configuration. @Exonix, you need to download the ISO for the version you want to run, write it to a thumb drive with ISOmorphic, and reinstall the boxes using that drive. That will definitely get you back to the default admin:admin credential.

[CaseyB]

Apparently, no one understands what I am saying.

OP is having issues via the CLI, please just test the GUI and see if you have the same issue.

[the_rock]

To me, sounds like issue is the same no matter what method is used. But, I could wrong, would not be first OR last time lol

Andy

[Bob_Zimmerman]

No, I understand. The GUI is strictly worse than the CLI for setting up a firewall, though. It provides less information about problems, and it's basically impossible to automate.

All of that is beside the point, though. Authentication needs to work before either first-time config method can be attempted.