On a Quantum Force (9000/19000/29000) or Lightspeed appliance, 100% CPU utilization on the SND cores (at least as reported by Linux-based tools such as vmstat or top) does not necessarily indicate congestion as UPPAK is enabled, which uses poll mode instead of interrupts to grab traffic for processing.
Please provide more information about your appliance model number and Jumbo HFA version.
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