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S_E_
Collaborator

cpinfo ... will stop the machine

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Hi,

can't remember that we saw that earlier:

What does the statement with shut down machine exactly mean? Did not see that any service goes down.

MDS R80.40 ; HF T91

Regards,

 

 

[Expert@MDS:0]# cpinfo -z -d -D -o /var/tmp/MDS_cpinfo.tgz

This is Check Point CPinfo Build 914000202 for GAIA

CPinfo Creation...

Collecting information...: 100%
Starting MDS export.
This process can take a few minutes or hours (depending on size of export) and will stop the machine.

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Arik_Ovtracht
Employee
Employee

Hi,

After checking, it appears that cpinfo doesn't actually stop the processes - the message is wrong.

The next version of cpinfo will have a fixed message.

View solution in original post

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8 Replies
_Val_
Admin
Admin

On management servers, CPINFO creates a migrate export file. To make sure DB is consistent, cpstop/mdsstop is required. This ensures no DB transactions are in progress when export file is being created.

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S_E_
Collaborator

Hi,

If I understand correctly:

mdsstop -> admins will be dropped > unsaved sessions might exist

mdsstop -> downtime for admins = => maintenance window

 

That is not good. This is usually the first thing TAC asked for. 

Thanks

Regards

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_Val_
Admin
Admin

you are correct, it is reasonable to run cpinfo during a service window.

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the_rock
Advisor

Hm...I never seen that before on mds, mind you, I had not played around on Provider-1 since R77.30, so it could be different in R80 version. But, on gateway or regular mgmt server, cpinfo would never require you to do cpstop, Im 100% positive of that.

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Tal_Paz-Fridman
Employee
Employee

As _Val_ wrote this happens because of the Migrate Export.

If you run the same command with -x it will not create a migrate export file and will not need to stop the Check Point products:

-x Don't create migrate export or MDS export, for Management or Multi-Domain Management, R80 version or above only

 

I think it would be helpful to give the user the notification and an option to quit the action before starting (I'll take it up with relevant owner)

the_rock
Advisor

I agree 100%...it would be very helpful if warning came up, for sure.

Andy

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Arik_Ovtracht
Employee
Employee

Hi, owner here 🙂

We can add this to the next version of cpinfo.

Arik_Ovtracht
Employee
Employee

Hi,

After checking, it appears that cpinfo doesn't actually stop the processes - the message is wrong.

The next version of cpinfo will have a fixed message.

View solution in original post

0 Kudos