Unable to init MCE device

[FireMage]

Hello everyone.

I have a problem with a newly created R82. It runs under VMware 7.0.3.

I am irregularly getting the error:

“Unable to init MCE device (rc: -5)”

Then the cp reboots. in log: dmesg | grep -i mce
there is no entry to be found.

a: “lsmod | grep mce” shows no module. “modprobe mce” also remains empty.

i have now found the hint to add the following to the vm (.vmx):

monitor_control.disable_mce = “TRUE”

is that plausible? what do you think?

thanks
jeff

[Chris_Atkinson]

As a baseline are you using a Redhat 8 VM type per sk104848 or something else?

[FireMage]

hi chris,

thx a lot. let me check this. i will be back.

jeff

[Karen_Askelson]

Hi Jeff,

Did adding monitor_control.disable_mce = “TRUE” to the .vmx file fix this issue?  I am experiencing this same issue.

Thanks,

Karen

[the_rock]

Hey Karen,

Im fairly positive that does work, because TAC also suggested it to customer few months ago.

[Karen_Askelson · Accepted solution]

Hi Andy,

Unfortunately, that didn't fix our issue.  TAC stated this was a known issue and is currently being looked at and suggested in the meantime to reconfigure the firewall to user space mode to avoid the constant reboots; however, we opted to just roll back to R81.20 instead.

Thanks,

Karen

[the_rock]

Glad you got it working!