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Aleksey135563
Participant
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Threat Prevention

   

Could you please tell me why the exclusion rule in the Threat Prevention policy might not be triggered? We configured an exclusion rule for Threat Emulation at the IP address src:10.216.5.184 dst:146.75.119.52 (for the resource download.postgresql.org), but judging by the ITU logs, the rule isn't triggered and traffic is being routed to emulation. Traffic to emulation is routed to the following devices in the screenshot.

image001 (4).png

image002 (3).png

image001 (4).png

image003 (1).png

 

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Martijn
Advisor
Advisor

Hi,

Did you made a typo in the object's configuration?
Object name is 10.216.5.184 but is the configured IP correct?

Have had this before and could not find out why a rule was not hit. It was a typo in the objects configuration.

Martijn

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7 Replies
tankp
Employee
Employee

I cannot determine from the screenshots whether the connection matched the exception rule. You can try clicking the "Add Exception" button in the connection's detailed log or consider creating a Global Exception rule.

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Aleksey135563
Participant

Aleksey135563_0-1770378562549.png

 

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the_rock
MVP Diamond
MVP Diamond

I dont see the gateway listed for policy install referenced in the other screenshot you attached. Maybe thats the reason? Im referring to one called fw-internet.

Best,
Andy
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Martijn
Advisor
Advisor

Hi,

Did you made a typo in the object's configuration?
Object name is 10.216.5.184 but is the configured IP correct?

Have had this before and could not find out why a rule was not hit. It was a typo in the objects configuration.

Martijn

(1)
the_rock
MVP Diamond
MVP Diamond

Excellent point @Martijn . I had seen that happen to few people before, definitely worth checking.

Best,
Andy
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Aleksey135563
Participant

Thanks to everyone for the feedback, I'll try to make the rule using a different logic.

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the_rock
MVP Diamond
MVP Diamond

There is absolutely nothing wrong with your logic. Just make sure as Martijn said IP is correct and also policy is installed on the right gateway.

Best,
Andy
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