Thank you for your response, it was very helpful to get me on my way to testing this. I did run into some issues unfortunately. I was able to get the process started, but I am not able to get it connected to the infinity portal. I have tried resetting the token 3 times, I have given it time to process each time. Checked the following link which was informative:
https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Check-Point-SmartCloud-Admin-...
Sharing the following and hopes it helps.
========
gw> ping updates.checkpoint.com
PING e17340.dscd.akamaiedge.net (72.246.34.110) 56(84) bytes of data.
64 bytes from a72-246-34-110.deploy.static.akamaitechnologies.com (72.246.34.110): icmp_seq=1 ttl=56 time=30.5 ms
64 bytes from a72-246-34-110.deploy.static.akamaitechnologies.com (72.246.34.110): icmp_seq=2 ttl=56 time=27.0 ms
========
gw> show security-gateway maas
MaaS Status: Enabled
MaaS Tunnel State: Down
Unable to connect to MaaS at XXXXXXX-wtc4oie2.maas.checkpoint.com
=======
gw> show dns
DNS setup
Name Value
Domain
DNS server 75.75.75.75
DNS server 75.75.76.76
DNS server 8.8.8.8
gw> ping hotmail.com
PING hotmail.com (204.79.197.212) 56(84) bytes of data.
64 bytes from a-0010.a-msedge.net (204.79.197.212): icmp_seq=1 ttl=120 time=23.0 ms
64 bytes from a-0010.a-msedge.net (204.79.197.212): icmp_seq=2 ttl=120 time=26.3 ms
=========
gw> traceroute xxxxxxx-wtc4oie2.maas.checkpoint.com
traceroute to xxxxxxx-wtc4oie2.maas.checkpoint.com (3.225.12.239), 30 hops max, 40 byte packets
1 10.0.1.1 (10.0.1.1) 1.467 ms 1.018 ms 1.409 ms
2 xx.120.16.5 (xx.120.16.5) 16.668 ms 16.695 ms 16.172 ms
3 ae-xxxxxxx.comcast.net (xx.85.254.25) 16.789 ms 17.280 ms 17.197 ms
4 ae-xxxxxxx.comcast.net (xx.108.83.145) 18.273 ms 10.742 ms 19.492 ms
5 ae-xxxxxxx.comcast.net (xx.85.244.57) 26.940 ms 26.486 ms 26.552 ms
6 be-xxxxxxx.ibone.comcast.net (xx.86.92.61) 29.839 ms 29.664 ms 29.950 ms
7 be-xxxxxxx.ibone.comcast.net (xx.86.89.206) 29.120 ms 29.404 ms 29.260 ms
8 23.30.207.150 (23.30.207.150) 26.570 ms 26.674 ms 25.245 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
gw>
========
Checked my firewall policies as well, everything is permitted. I am out of ideas on what could be causing this. Any thoughts on what I have may have missed?Thank you for helping me get this ball rolling, I really appreciate the help.