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[Moudar]

Hi,

When trying to show logs i get this:

Running the command: "tail -f $RTDIR/log_indexer/log/log_indexer.elg"

Start reading 127.0.0.1:fw.log [1737620761] at position 7 to position 7
[3808426816][23 Jan 11:48:00] Finished reading part of 127.0.0.1:fw.log [1737620761]
[4032822080][23 Jan 11:48:00] JavaBinCodec::unmarshall Invalid version (expected , but <) or the data in not in 'javabin' format
[4032822080][23 Jan 11:48:00] SolrClient::Implementation::ParseJavaBinReply Bad Java bin format
[4032822080][23 Jan 11:48:00] RFLIndexDoer::sendToSolr: Send error occurred(0,0). Tried 1 out of max 3
[4032822080][23 Jan 11:48:00] JavaBinCodec::unmarshall Invalid version (expected , but <) or the data in not in 'javabin' format
[4032822080][23 Jan 11:48:00] SolrClient::Implementation::ParseJavaBinReply Bad Java bin format
[4032822080][23 Jan 11:48:00] RFLIndexDoer::sendToSolr: Send error occurred(0,0). Tried 2 out of max 3
[4032822080][23 Jan 11:48:00] JavaBinCodec::unmarshall Invalid version (expected , but <) or the data in not in 'javabin' format
[4032822080][23 Jan 11:48:00] SolrClient::Implementation::ParseJavaBinReply Bad Java bin format
[4032822080][23 Jan 11:48:00] RFLIndexDoer::sendToSolr: Send error occurred(0,0). Tried 3 out of max 3
[4032822080][23 Jan 11:48:00] RFLIndexDoer::Process: failed to send full log buffer, sending single logs.
[3808426816][23 Jan 11:48:00] LogFetcher::CreateSessions - 127.0.0.1:fw.log [1737620761]
[3808426816][23 Jan 11:48:00] 127.0.0.1:fw.log [1737620761] create session for [7-7]

Any idea!

[PhoneBoy]

What version/JHF level?
I suspect TAC may need to be involved here.

[PhoneBoy]

You might also look at number 7 here: https://support.checkpoint.com/results/sk/sk163260 

[AkosBakos]

Hi @Moudar 

Have a look at on this: https://support.checkpoint.com/results/sk/sk169736

Is there any dump file under here: /var/log/dump/usermode/

Akos

[the_rock]

I have TAC case with customer about this at the moment, we are waiting for senior engineer to provide an update based on the logs.

Its R81.20 jumbo 92

Andy