R82.10 Take 6

[JPB]

Hi,

I’m a bit puzzled.

I’m trying to figure out the compatibility of this new take compared to the R81.20 takes.

I found the following document, but it does not seem to be up to date

sk164258 - Compatibility of Jumbo HFA Takes between different releases

R81.20 JHF Take 119	R82 JHF Take 44	R82.10 Take 464
R81.20 JHF Take 120	R82 JHF Take 60	R82.10 Next JHF Release
R81.20 JHF Take 122	R82 JHF Take 73
R81.20 JHF Take 126	R82 Next JHF Release	R82.10 Next JHF Release

Also R81.20 Take 127 is out and is the recommended take for the version.

It seems that the following documents are also not up to date:

sk183508 - Check Point Quantum R82.10 Resolved Issues and Enhancements

sk183199 - Quantum Force 3900 Appliances

But maybe they don't need to be updated. 

Best regards

[MatanYanay]

Hi @JPB 

it will be updated by EOD ( only sk164258 - Compatibility of Jumbo HFA Takes between different releases )

the other 2 sks don't needed to be updated 

Thanks 

Matan.

[JPB · Accepted solution]

Thanks

[Steffen_Appel]

The Jumbo made one of our 3920 unresponsive!

[guygam]

Hi @Steffen_Appel how are you?

Can you please elaborate on the problem? 
Which GA R82.10 Take did you have before? To which JHF did you upgrade?


Thank you

[Steffen_Appel]

It was GA take 464 plus the CRL (leap year) hotfix, we upgraded to JHF 6 and then the device did respond anymore after the automatic reboot.

This morning the remote staff rebooted the box again by resetting the power and then it came back up.

Found these messages in the message file:

Apr 26 02:37:05 2026 * hcp: INFO HCP: Title: HCP run started, Description: HCP test execution started, Action:
Apr 26 02:37:08 2026 * hcp: ERROR HCP: Title: IPv4 forwarding, Description: Test IPv4 forwarding finished with result ERROR, Action: Run 'hcp --show-last' for further information
Apr 26 02:37:08 2026 * admin: test message
Apr 26 02:37:08 2026 * hcp: ERROR HCP: Title: vpnd process running, Description: Test vpnd process running finished with result ERROR, Action: Run 'hcp --show-last' for further information
Apr 26 02:37:10 2026 * hcp: ERROR HCP: Title: Check Point Processes, Description: Test Check Point Processes finished with result ERROR, Action: Run 'hcp --show-last' for further information
...

hcp: ERROR HCP: Title: SecureXL status, Description: Test SecureXL status finished with result ERROR, Action: Run 'hcp --show-last' for further information

15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Created new data type 'ReJSON-RL'
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: Redis version does not support adding new ACL categories
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.del` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.get` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.mget` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.set` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.mset` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.type` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.numincrby` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.toggle` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.nummultby` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.numpowby` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.strappend` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.strlen` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.arrappend` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.arrindex` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.arrinsert` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.arrlen` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.arrpop` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.arrtrim` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.objkeys` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.objlen` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.clear` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.debug` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.forget` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.resp` ACL categories `read json`
15395:M 25 Apr 2026 08:34:18.171 # Unrecognized categories flag json on module load
15395:M 25 Apr 2026 08:34:18.171 * <ReJSON> Warning: failed to set command `json.merge` ACL categories `write json`
15395:M 25 Apr 2026 08:34:18.172 # <ReJSON> Skip register defrag callbacks as defrag callbacks is not supported on the current Redis server.

[25/04/2026 14:37:08] [250479] [WARNING] [vs_id 0] add_finding: The finding object added to the test is empty, skipping it
[25/04/2026 14:37:09] [250479] [ERROR] [vs_id 0] check_soft_lockups: 1
[25/04/2026 14:37:09] [250479] [ERROR] [vs_id 0] check_neighbour_table_overflow: 1
[25/04/2026 14:37:12] [250479] [INFO] [vs_id 0] execute_test: var_info : cphwd_medium_path_qid_by_mspi = 0 , cmd_res: 0
[25/04/2026 14:37:31] [250479] [INFO] [vs_id 0] connect: Connecting to sql db /opt/CPshrd-R82.10/log/cpview_services/cpview_services.dat
[25/04/2026 14:37:31] [250479] [INFO] [vs_id 0] connect: Connecting to sql db /opt/CPshrd-R82.10/log/cpview_services/cpview_services.dat
[25/04/2026 14:37:33] [250479] [INFO] [vs_id 0] execute_test: testing SIC to checkpoint-host in-fwm-p01.soka-bau.de.umngvx: 10.182.254.1
[25/04/2026 14:37:36] [250479] [ERROR] [vs_id 0] check_for_static_routes_parsing_errors: rc: 1, stderr:
[25/04/2026 14:37:36] [250479] [INFO] [vs_id 0] wts_creator: Generating WTS
[25/04/2026 14:37:36] [250479] [INFO] [vs_id 0] connect: Connecting to sql db /opt/CPshrd-R82.10/log/cpview_services/cpview_services.dat
[25/04/2026 14:37:36] [250479] [INFO] [vs_id 0] connect: Connecting to sql db /opt/CPshrd-R82.10/log/cpview_services/cpview_services.dat
[25/04/2026 14:37:39] [250479] [INFO] [vs_id 0] save_to_last_run: Finished. Report: /var/log/hcp/last/hcp_report_fw-pi-p01_25_04_26_14_37.tar.gz
[25/04/2026 14:37:39] [250479] [INFO] [vs_id 0] main: Exiting, rc: 0
[25/04/2026 20:37:03] [460238] [INFO] [vs_id 0] main: started
[25/04/2026 20:37:04] [460238] [ERROR] [vs_id 0] load_tests: Test file fd_check raised has raised exception, not loading it:

[guygam]

Hi @Steffen_Appel ,

Have you opened an SR (Service Request), if not please open one so that our support team, TAC, can analyze your environment and understand the RC.

Many thanks,

[Steffen_Appel]

No I haven't - I do not know if they would be able to investigate a lot as it was solved by reboot - all we could proviide are the logfiles.

[Steffen_Appel]

I probably can not replicate the issue and of course do not want to interrupt my coworkers again.