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MladenAntesevic
Collaborator
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R80.40 "cpview -t" is not working

Hi,

we got strange issue, cpview command is not working in a history mode, so when we tried cpview -t we got response:

History is initializing

 

Ordinary cpview is working normally.

 

[Expert@CP1:0]# cpview -t

CPView: History is initializing
[Expert@CP1:0]# exit
exit
CP1> show version all
Product version Check Point Gaia R80.40
OS build 294
OS kernel version 3.10.0-957.21.3cpx86_64
OS edition 64-bit

 

Do you have some ideas what could be the reason cpview -t is not working?

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1 Solution

Accepted Solutions
Timothy_Hall
Legend Legend
Legend

Make sure your /var/log partition is not full with df -h as that will halt cpview history logging.

Next try restarting the cpview services like this:

cpview -s off

cpview -s on

If still having the problem, there may be some corruption in the cpview history database file here: $CPDIR/log/cpview_services/* 

If you can turn cpview services off, back up all files in this directory, remove them, then restart cpview services.

Gateway Performance Optimization R81.20 Course
now available at maxpowerfirewalls.com

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5 Replies
_Val_
Admin
Admin

@Arik_Ovtracht can you assist please?

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Timothy_Hall
Legend Legend
Legend

Make sure your /var/log partition is not full with df -h as that will halt cpview history logging.

Next try restarting the cpview services like this:

cpview -s off

cpview -s on

If still having the problem, there may be some corruption in the cpview history database file here: $CPDIR/log/cpview_services/* 

If you can turn cpview services off, back up all files in this directory, remove them, then restart cpview services.

Gateway Performance Optimization R81.20 Course
now available at maxpowerfirewalls.com
MladenAntesevic
Collaborator

Thanks @Timothy_Hall  after restarting cpview services I got cpview history for the time since restart (not before).  Before restarting cpview services I also noticed that my cpview database history file is quite old, and that after restart it got refreshed. Also, I have checked df -h and its fine. Here is my complete command log:

[Expert@CP1:0]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg_splat-lv_current 32G 9.3G 23G 30% /
/dev/sda1 291M 60M 217M 22% /boot
tmpfs 3.8G 6.2M 3.8G 1% /dev/shm
/dev/mapper/vg_splat-lv_log 60G 6.7G 54G 12% /var/log
[Expert@CP1:0]# ls -lah /opt/CPshrd-R80.40/log/cpview_services/
total 1.5G
drwx------ 2 admin root 99 Jun 1 16:24 .
drwxrwx--- 4 admin root 4.0K Oct 14 2020 ..
-rw-r----- 1 admin root 480M Sep 21 2020 CPViewDB_1600676357.dat
-rw-r----- 1 admin root 985M Dec 23 21:32 cpview_services.dat
-rw-r----- 1 admin root 149K Jun 1 16:24 cpview_services.dat-journal

[Expert@CP1:0]# cpview -s off
[Expert@CP1:0]# cpview -s on
[Expert@CP1:0]# cpview -s stat
CPView services running

[Expert@CP1:0]# ls -lah /opt/CPshrd-R80.40/log/cpview_services/
total 1.5G
drwx------ 2 admin root 99 Jun 1 16:27 .
drwxrwx--- 4 admin root 4.0K Jun 1 16:27 ..
-rw-r----- 1 admin root 480M Sep 21 2020 CPViewDB_1600676357.dat
-rw-r----- 1 admin root 985M Jun 1 16:27 cpview_services.dat
-rw-r----- 1 admin root 251K Jun 1 16:27 cpview_services.dat-journal
[Expert@CP1:0]#

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Arik_Ovtracht
Employee
Employee

Hi @MladenAntesevic ,

we require more details to help you.

Can you please contact me at ariko@checkpoint.com and we'll take it offline?

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MladenAntesevic
Collaborator

Hi @Arik_Ovtracht  I sent you an e-mail, now I got it working for the time since restart.

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