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Gaurav_Pandya

Policy installation failed on gateway. (Error code: 0-2-2000245)

Here are the steps you can follow to troubleshoot and resolve this issue whenever you encounter it:

Issue - Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 0-2-2000245)
Version - R81.20

This error indicates an issue with Updatable Objects (like Geo or Dynamic Objects) where the Security Management Server fails to correctly handle metadata during an update.

Reasons for this error
Updatable Objects Issue: The most common cause is the Security Management Server incorrectly handling Updatable Objects during automatic IPS updates and due to that it deletes matadata
Corrupted Dynamic Objects Database: The dynamic_objects.db file on the Security Gateway might be corrupted
Software Bug: This is a known issue in certain Check Point versions

Upgrade to latest jumbo hotfix take 126 (R81.20) to resolve the issue.

https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/R81.20/Take_126.htm

Or refer sk183844

1 Reply
the_rock
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MVP Diamond

Thanks for that, Gaurav!

Best,
Andy
"Have a great day and if its not, change it"
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