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amarnathgk
Explorer

NOT ABLE TO ADD COMMENTS IN POLICY

Hi Guys,

 

I'm not able to comment on particular rule. in other rule i'm able to comment on full text like with date and name and request no but for one particular rule i'm able to comment name and date.

 

 

7 Replies
_Val_
Admin
Admin

Version, screenshots, anything?

ACEGYRA
Participant

Not able to add comments in policy

 

General Info
==============================================
OS: Gaia
Version: R80.10 - Build 209
kernel: R80.10 - Build 178
Type: GW

0 Kudos
PhoneBoy
Admin
Admin

Screenshots of the rule(s) where this is not happening?

0 Kudos
ACEGYRA
Participant

snap.jpeg

Maarten_Sjouw
Champion
Champion

You most probably reached the max number of characters.

Regards, Maarten
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ACEGYRA
Participant

What is the limit?

0 Kudos
PhoneBoy
Admin
Admin

Not sure it's documented anywhere, but I'm pretty sure you can figure it out based on taking the text from the comment field and counting the characters (maybe with wc -c in the Linux CLI)

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