Is Check Point Technical Live Chat dead?

[Ludolfo_Ocfemia]

Hi Everyone, we have been trying to connect for weeks but it wasn't go through or just getting a message "We're sorry, all of our agents are occupied, please try again later."

[PhoneBoy]

Possible this has not yet been fixed as a result of the new system they are using: https://community.checkpoint.com/t5/General-Topics/BEYOND-Customer-Success-Hub/m-p/17966#M3082