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Prashan_Attanay
Collaborator
‎2017-12-19 09:36 PM

IPS Summary do not display

Hi Mates,

Why this happen ?

BR

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4 Replies
PhoneBoy
Admin
Admin
‎2017-12-19 09:56 PM

I believe this requires SmartEvent... is this enabled in your environment?

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Prashan_Attanay
Collaborator
‎2017-12-19 10:52 PM
In response to PhoneBoy

Previously it worked. 

No didn't enable in our environment 

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PhoneBoy
Admin
Admin
‎2017-12-20 02:38 PM
In response to Prashan_Attanay

Like Tomer said, you should open a case with our TAC so we can investigate.

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Tomer_Sole
Mentor
Mentor
‎2017-12-20 05:40 AM

Hi, this is coming from gateway statuses (not SmartEvent).

For this kind of cases, it is better to open a task so that Check Point Support will be able to investigate.

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