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Danny
Champion Champion
Champion
‎2021-03-02 12:41 AM

Error on UserCenter account creation

When I try to create a new Check Point UC account, this error is shown since yesterday:

image.png

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4 Replies
Danny
Champion Champion
Champion
‎2021-03-04 12:40 AM

The issue remains unresolved. New UC accounts currently cannot be created.

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Danny
Champion Champion
Champion
‎2021-03-05 03:53 PM
In response to Danny

Still not working. Account Services says we shall login to the non-working UC account and raise a SR from there. Not helpul. If we'd be able to login to the new account we wouldn't need to open a SR ticket with Account Services.

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JozkoMrkvicka
Mentor
Mentor
‎2021-03-05 10:48 PM
In response to Danny

According to the Check Point Services Status, there was no outage for relevant services.

Kind regards,
Jozko Mrkvicka
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Danny
Champion Champion
Champion
‎2021-03-09 02:21 AM
In response to JozkoMrkvicka

CP Account Services advised to request a password change. This helped accessing the new account. Issue solved.

 

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