Capsule cloud giving Cert errors

[Saagarg007]

Are any other users getting issues with capsule cloud? Its giving cert errors for every other external site.

e.g: google.ie as well

Is there a general issue with capsule certs at the moment? Just happening today.

[Blason_R]

Yes we are getting the same error. Is checkpoint staff here?

[_Val_]

These messages mean you have HTTPS Inspection in place, and the root certificate is changed. Indeed, through this week, certificates can be changed, as the old root CA is expiring. You will have to download and then redistribute the new root CA certificate, same as you have done during the initial deployment.

[Tal_Ron1 · Accepted solution]

Hi everyone,

This event happens once in few years as part of our certificate renewal at our cloud.

Any Capsule Cloud customer that uses HTTPS inspection must:

1. Login to Capsule cloud portal
2. Navigate to the HTTPS inspection policy
3. Click "Download Certificate"
4. Distribute it among your end users, for example using GPO.

We are apologize for the issue.